Terms & Conditions

The supply and sale of Goods and services by Marvin’s Magic Ltd are subject to the following standard terms and conditions:

GENERAL

In these terms and conditions “The Company” means Marvin’s Magic Ltd, “Goods” means the Goods covered by our invoice and “The Customer” means the person(s) or establishment shown on the invoice as being liable to pay for the Goods.

VAT

Except where specifically stated, VAT will be charged on all goods supplied at the prevailing rate for the UK. VAT will not apply to Customers outside the European Community. For VAT registered Customers who are outside the UK but within the European Community, VAT will not be charged for those Customers who supply The Company with their VAT Registration Number.

PAYMENT

Orders from Customers who do not have an agreed credit account will only be accepted against prior payment in full. Where a credit account exists, all Goods are supplied subject to the credit terms granted by The Company, shown on the face of the invoice. Payment may not be withheld or delayed by The Customer for unauthorised returns or otherwise without the prior written agreement of The Company.

The Company reserves the right to charge interest on overdue amounts accruing on a daily basis from the date the payment is due until the date on which payment is received as cleared funds. The rate of interest charged will be equal to 4% above the prevailing Barclays Bank PLC base rate.

Payment may be made by cheque to Marvin’s Magic Ltd or by BACS to Barclays Bank PLC, Whetstone Branch, Sort Code 20-95-61, Account Number 40254045. Credit card payments are also accepted.

RETURNS

The Customer must notify The Company, in writing, within 5 working days of receipt of Goods if it intends to return Goods which have been wrongly supplied or delivered in a faulty condition.

The Company will provide The Customer with a Returns Authorisation number, which must be quoted by The Customer on its Returns documentation. Credits will not be issued for unauthorised returns.

Upon receiving the returned goods, The Company will check the items returned against the Returns Authorisation detail and will issue a Credit Note for all faulty goods and all items wrongly delivered which have been returned in their original, unpacked condition. We reserve the right not to issue a credit for items which have been used or damaged by The Customer.

The Company does not supply goods on a sale or return basis.

Where The Customer has had any Goods returned from its customers for reasons of faulty condition, The Customer must notify The Company, in writing, within 5 working days of the Goods being returned. The Company will respond to The Customer within 5 working days with instructions as to whether the Goods are to be returned or disposed of.