The supply and sale of Goods and services by Marvin's Magic Ltd are subject to the following standard terms and conditions:

1. GENERAL
   • In these terms and conditions "The Company" means Marvin's Magic Ltd, "Goods" means the Goods covered by our invoice and "The Customer" means the person(s) or establishment shown on the invoice as being liable to pay for the Goods.
2. VAT
   • Except where specifically stated, VAT will be charged on all goods supplied at the prevailing rate for the UK.
3. PAYMENT
   • The transaction will be processed as you confirm your order. Payment is taken via our secure online system. We accept all major credit and debit cards.
4. RETURNS
   • The Customer must notify The Company, in writing, within 5 working days of receipt of Goods if it intends to return Goods which have been wrongly supplied or delivered in a faulty condition.
   • The Company will provide The Customer with a Returns Authorisation number, which must be quoted by The Customer on its Returns documentation. Credits will not be issued for unauthorised returns.
   • Upon receiving the returned goods, The Company will check the items returned against the Returns Authorisation detail and will issue a Credit Note for all faulty goods and all items wrongly delivered which have been returned in their original, unpacked condition. We reserve the right not to issue a credit for items which have been used or damaged by The Customer.
   • The Company does not supply goods on a sale or return basis.
5. DELIVERY
   • We are currently able to deliver within the UK MAINLAND only. Our standard rate is £4.25 per order, regardless of how many items you purchase. If an item is in stock we aim to deliver within 3-5 working days however this may take slightly longer during busier periods. Delivery is by Royal Mail First Class or Courier. A signature may be required.
   • The company will do its best endeavours to supply goods within the specified delivery time. however, The Company shall not be liable for any loss whatsoever suffered of caused through late delivery or non delivery.
   • Risk of loss and/or damage (but not title) to Goods supplied by The Company will pass to The Customer upon receipt of delivery.
   • The customer must make notification of short or over deliveries to The Company, in writing, within 5 working days of receipt of goods. The Company will not issue credits for any claims of short deliveries which are notified to The Company outside this period.